Privacy policy

With this Disclosure Text on the Processing of Personal Data, we would like to inform and enlighten you about our personal data processing activities as Juju Takı Tasarım San. Tic. Ltd. Şti. (“Company”), with the Mersis No. 0484105633400019 and located at Nişantaşı Ihlamur Yolu Sokak. No:20A/1, Şişli, İstanbul, in accordance with Article 10 of the Law No. 6698 on the Protection of Personal Data (“KVKK”).

Data Controller and Representative

Your personal data may be processed, recorded, stored, classified, updated by the Company as the data controller in accordance with the purposes explained below and limited to these, in accordance with the law and rules of integrity, and disclosed/transferred to third parties in cases permitted by the legislation or limited to the purpose for which they were processed.

Purpose of Processing Your Personal Data

Your personal data, even without your explicit consent in accordance with the basic principles stipulated in the KVKK;

Fulfillment of obligations and legal notifications arising from the legislation, execution of legal follow-up processes,
Collection of information regarding purchase and preparation and sending of the product sold for delivery,
Risk analysis and management regarding the commercial activity in question on the website,
Management of process audit and suspicious transaction investigation processes,
Non-marketing purposes; measurement of service quality and customer satisfaction, evaluation of assistance services, complaint management, segmentation of customers in line with relevant data, conducting survey studies,
Recording incoming calls, using the records for the purpose of increasing service quality,
Provision of all kinds of support services from companies that provide external services for the provision of the service,
Preparation of responses to requests from real and legal third parties,
In case of your explicit consent;

The Personal Data you have shared; for the purpose of sales-marketing communication and general information, in order to develop and personalize our services, content and promotions or to offer new services by combining it with the information we collect from other companies as specified in our cookie policy, and to send all kinds of communication messages.

If the relevant person does not want to receive these promotions for marketing purposes or to take part in the said advertising-personalization, retargeting applications, they can always convey their requests by reaching the contact information on the website.

Transfer of Your Personal Data

Your Personal Data will be shared only when necessary and to the extent necessary with third parties established in domestic or foreign countries with whom we have a contractual relationship, who share our sensitivity regarding data security, and who comply with the relevant legislation, in order to provide better services to the relevant person, to store and protect them more securely, to deliver your potential shipments in a healthy manner, and to ensure that our notifications are delivered on time via phone, SMS and/or e-mail.

Data Transfer Abroad

Your personal data processed by the Company in accordance with the law will be shared with your explicit consent or in accordance with Article 5/2 of the KVKK and Article 5/2 of the KVKK. In the event that the situations stipulated in the provisions of 6/3 exist, your explicit consent may be obtained, without obtaining your explicit consent, to persons or organizations residing in foreign countries that have been determined and declared by the Personal Data Protection Board (“Board”) to have sufficient protection, or to countries other than those determined and declared by the Board, provided that the data controllers in the country to which the personal data is transferred undertake in writing to provide sufficient protection and the permission of the board can be obtained.

Method of Collection of Your Personal Data and Legal Reason

Your personal data is collected by the Company in order to carry out our activities through forms, e-mail, telephone, WhatsApp, SMS, our website, mobile application, cargo, correspondence, field work, social media, third parties, mail, web interface, camera recording, assistance companies and other channels and based on the legal reasons stated above. Within this framework, your personal data is collected by obtaining explicit consent in the light of the principles stipulated in Article 4/2 of the KVKK or in accordance with Article 5/2 of the KVKK and Article 5/2 of the KVKK. In the event that the situations stipulated in the provisions of 6/3 exist, it can be processed and transferred without obtaining explicit consent.

Your Rights According to Article 11 of the KVKK

In order for the Company to evaluate and resolve your applications made by you within the scope of Article 11 of the KVKK promptly, effectively and comprehensively, you can send them to our address stated on the “Contact” page on our website by registered mail with a wet signature. Depending on its nature, the Company will finalize your request free of charge as soon as possible and in any case within thirty (30) days at the latest. However, if the procedures to be carried out for the examination and finalization of your application require an additional cost, the fees in the tariff determined by the Board will be invoiced to you.

The rights you have pursuant to the provision of the above-mentioned article are as follows:

To learn whether your personal data is processed by the Company,
To request information about your personal data if it has been processed,
To learn the purpose of processing your personal data and whether it is used in accordance with its purpose,
To know the third parties to whom personal data is transferred in the country or abroad,
To request correction of personal data if it is processed incompletely or incorrectly,
To request the deletion or destruction of personal data within the framework of the conditions stipulated in Article 7 of the KVKK,
To request notification of the transactions made in accordance with Article 11 (d) and (e) of the KVKK to third parties to whom personal data is transferred,
To object if your personal data is analyzed exclusively through automated systems and results are detrimental to you,
To request compensation for any damages you suffer due to the processing of your personal data in violation of the relevant legislation.
Personal Data Storage Period

Our Company stores the Personal Data it processes in accordance with the KVKK only for the period stipulated in the relevant legislation or, if no period is stipulated in the legislation, for the period required for the purpose of processing personal data. The data kept is deleted, destroyed or anonymized after the reasons requiring the processing of the data have ended. For example, in cases where the consent of the relevant Person regarding the use of Personal Data for marketing or promotional purposes is withdrawn in accordance with the Law No. 6563 on the Regulation of Electronic Commerce and the related regulation, the records of the Personal Data are stored for 1 year from this date. The content of the commercial electronic message and any other record related to the posting are stored for 3 years to be submitted to the relevant ministry when necessary. In accordance with the Law No. 5651 on the Regulation of Publications Made on the Internet and Combating Crimes Committed through Such Publications, the traffic data we process is stored for 2 years and anonymized after the period ends. In any case, if Personal Data has been processed for more than one reason, the relevant data will be deleted, destroyed or made anonymous when all reasons requiring the processing of the data are eliminated.

Request to Update Your Information

Your personal data processed by the Company must be accurate and up-to-date. Therefore, if there is any change in your personal data, you can notify us by sending an e-mail to the e-mail address provided on our “Contact” page on our website, using the contact e-mail address you used during your Membership.

I have read, understood and accept.