Juju Logo
Juju Logo

Return & Change Policy

Return & Change Policy

All products purchased on the Website may be returned within the following time frame at your own risk. You need to inform us the following within the below mentioned principles, from the contact details at our Website;

  • -Your request to return the product(s) within 14 days cooling off period after delivery (or into the possession of a third party who is authorized by you)
  • -The product must be in full capacity and re-usable condition without any damage and it should be re-packed as received.
  • -Once we receive the product in good condition, we will refund you all the fees including the costs of standard delivery within 14 days. The delays may occur depending on your card bank and we shall not be liable from that.
  • -We have the full discretion to accept or reject the return.
  • -All return and change cargo fees are at your disposal. 

However, hygienic products, like earrings and the Products that are tailor-made designed for the Buyer and the Products which their value is changeable like gold, silver are exempted and withdrawal is not possible. You can ask for change and we may accept it. If we accept your request to change, you should to pay the price difference in any, on prior. 

Our Stores
Juju Nisantasi

Ihlamuryolu Street No:20A Nisantasi, 34365
İstanbul / Türkiye

info@jujumood.com

+90 (212) 234 35 00

Juju Bebek

Cevdet Pasa Cd. No: 59 Bebek, 34342
İstanbul / Türkiye

info@jujumood.com

+90 (212) 263 80 84

Juju Galataport

Galataport Post Office Fashion Galleria Ground Floor No: z14
İstanbul / Türkiye

info@jujumood.com

+90 (212) 809 0375

Bulletin

I want to be informed about upcoming collections and company promotions by e-mail and accept the marketing messages confirmation form.

Follow Us
Etbis