Querida Necklace

The raw material used in JUJU products based on the collection is bronze, silver, 14 and 18 carat gold and other semi-precious stones. You can comfortably wear your JUJUs in shower and at sea. The longer you keep them away from chemical factors such as swimming pool, perfume, cream, deodorant, the longer it will preserve its color and shine.

If, any point in time, you experience dullness or tarnish in your products, our workshop is more than happy to do the maintenance.

You can leave your products at our stores for repairs or, after receiving approval for repairs by sending pictures to support@jujumood.com, you can ship them to our workshop.

You are welcomed to exchange your JUJU products with your voucher, e-invoice or gift receipt at JUJU Amsterdam within 14 days from the date of your purchase. Exchanging your JUJUs purchased from the website is done by sending an e-mail to support@jujumood.com.

For products purchased from our stores:

You can return the product with your e-invoice from JUJU Amsterdam within 14 days from the date of purchase.

For products purchased from our website:

You must log in to your account within 14 days from the date you receive the product, select the relevant product from the My Orders section, fill out the return form and send by cargo the product to our atelier.